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Agent Articles

Articles for agents in-house.

Agent Articles

Sales Training

  • Importance of notes

ACA

  • ACA how to determine ALE status

Payroll Timekeeping

  • Basic - Deactivate/Terminate an employee in Timekeeping
  • Basic - Reactivate an employee in Timekeeping

Timekeeping

  • Clock In/Out with the Mobile App (WFM)
  • How to Request Time Off with the Mobile App (WFM)
  • How to Request Time Off on the Web (WFM)
  • How to assign Geofencing (WFM)

The Brand's Way

  • Obtain Clearance for Account Management

Setups

  • ZayZoon

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