If an employee is not getting direct deposits even though it's been set up for them:
In PayDeck
- In PayDeck, select the Employee tab on the left.
- Select the employee.
- Select Payroll Info.
- Select Direct Deposit.
- Make sure all information is filled in. In the image above, there is no Account Type, so this employee will keep receiving a paper check.
- If there is no Amount entered, they will keep receiving a paper check.
Reprocess Payroll
If the DD information is entered after the paygrid is processed, you need to reprocess payroll:
- In Payroll (PPX), go back to running payroll and click Back to Edit Payroll.
- Click Save Changes.
- Click Process to process the grid again.
In PPX
- Select the Employee tab.
- Select the Employee.
- Select the Direct Deposit subtab. Make sure all information is filled in. In the picture above, there is no Amount entered so this employee will keep receiving a paper check.
Reprocess Payroll
If the DD information is entered after the paygrid is processed, you need to reprocess payroll:
- In Payroll (PPX), go back to running payroll and click Back to Edit Payroll.
- Click Save Changes.
- Click Process to process the grid again.