Troubleshoot employee not receiving direct deposit

Created

If an employee is not getting direct deposits even though it's been set up for them:

 

In PayDeck

  1. In PayDeck, select the Employees tab on the left.
  2. Select the employee.
  3. Select Direct Deposit tab



  • Make sure all information is filled in.
  • If there is no Account Type selected employee will keep receiving a paper check.

  • If there is no Amount entered, employee will keep receiving a paper check.
  • Ensure the Direct Deposit information is entered before entering the payroll. 

 

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