Time-Off Drop Down Options Gone - Troubleshooting (WFM)

When a department is updated or changed on the Payroll/Paydeck side, the department will be updated in WFM; the effective date will also be updated in WFM to the current date. 

This can impact Accrual Policies that are configured based on department.

Due to this, the employees drop down can have the "no results found" instead of the Time-Off Options typically available:






To correct this:

1: Employees
2: Employee List
3: Select the affected employee
4: Employment Tab
5: Departments
6: Backdate the effective date
7: Select the Checkmark to save 

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