PlatinumPay: Update your password

To change your PlatinumPay password:

  1. Click on the Parallels icon on your desktop.


  2. Click File.
  3. Click Connection Properties and enter your new password there.

    Your new password must be a minimum of 7 characters including at least one upper case, one lower case and one number or symbol (on the keyboard between the number 1 and 8).

    Remember, you cannot use your name, the company name or number, and it cannot be a password you have already used in the past.

    After it tells you the password was changed:

  4. Go back, click Connection Properties and retype your password (the one you just created) in the space that has the black dots.


For more info, see About PlatinumPay.



Was this article helpful?


Have more questions?

Submit a request