PlatinumPay: Change/update your password

To change your PlatinumPay password:

  1. Click on the Parallels icon on your desktop.



  2. Click File.
  3. Click Connection Properties and enter your new password there.

    Your new password must be a minimum of 7 characters including at least one upper case, one lower case and one number or symbol (on the keyboard between the number 1 and 8).

    Remember, you cannot use your name, the company name or number, and it cannot be a password you have already used in the past.

    After it tells you the password was changed:

  4. Go back, click Connection Properties and retype your password (the one you just created) in the space that has the black dots.
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